Possible problem

I don't know if you've seen this, but you really need to check what Segilola Salami's been saying about bookangel on her blog. There are two posts, one from May and one from December, and they are really awful.

 

I saw the second post this morning. It is rather sad. How dare volunteers not immediately respond to emails chasing a review they are doing for free that she knows is in the queue? After all, from June to December with one reviewer in hospital, tirial's near loss of sight, and Stephen's death, her review was obviously the club's only priority.

 

So she got a good review and then accused bookangel of being a phishing scam? Seriously, she ain't worth it.

 

I'm really quite disappointed. As a volunteer site we do our best, so this kind of thing is really not called for.

It's partly my fault, I didn't reply to the chasing emails trying to get the review before it came up on the queue.

I do have the review done - but the last message is her out of office and we were waiting for an actual reply before I put it up. I may just put it up regardless.

I do hope this is the last thing 2016 has to offer.

 

Wow, that's nasty, but there's always one isn't there.

and if people act like that, they can stay in 2016.

 

After seeing her posts and taking time to review, I can only say that I agree completely with the club's decision taken at the weekend. I was amazed by how many out-of-office replies had been received from her since September.

For myself, I will merely state that I will no longer review books by this author.

 

I believe there is one other thing to consider when reading her posts. Her last submission of a free run to our site was after she claimed the site was a phishing scam. Her book was submitted for a free run in December 2016. It came up while I was fixing the database yesterday.

 

Well, that's nice.

 

Well, we sent the review to her in early December and she never replied about it. We have held off for months for her views but it has finally gone up.

*Sigh* - I hope a line can be drawn under this all now.

 

She sounds unreasonable and not worth any effort on our parts. From what I have seen so far, this is a good site that does good work.

 

Unfortunately it seems this is not staying in the past, as she has just posted it out again on Twitter. I sincerely think it may be time the site took legal action regarding this, as I understand several false claims were exposed in her original article:

• She submitted the book herself, contrary to her claims.
• She knew the site was not a phishing scam at the time she wrote the second article.
• She was still claiming the site was a phishing scam when she sent her second book in for review.
  
• She was never asked for money by the site, and she requested details of paid services.

 

I wish I thought it was co-incidence she brought this up right as we're working on the newsletter/magazine. It's probably more trying to pull the ladder up behind her, and the fact that she's been claiming a long-established site is a phishing scam for two years makes her rather silly if the site doesn't conveniently shut down.

Just keep doing what we do and ignore her. It's all we can do. It would be nice if more of the authors who say we're fantastic over email said it on twitter in response to her, but...

 

Then let's take some positive action about this. We get mainly good feedback (99.99% uptime levels) so here:

Bookangel Testimonials | Bookangel Boards

If you can find any positive comments about bookangel on blogs or whatever, add them there with a link. We've been going nearly ten years, we should have a few!

Edited to add: Did someone just sticky that?

 

I don't care if it took ages and ages for a review, when you're not a paying customer, you have no rights to make demands. That is beyond rude!