When someone realises you are not psychic...

This was one of those days, those days when you get an email from someone who has mislisted their book, and they tell you the correct dates and the title they want changed...

...and you cheer because for once, someone has actually told you what they wanted changed on what book. Thank you!

Normally it is just:

"I got my dates wrong"

or even worse:

"Fix my book."

without even the name of an author who is on the site and we're expected to track the book down by their email and guesswork.

So thank you very much, dear author, for giving us the details needed. Your book is fixed. It took five minutes.

The others? They take longer, with more frustration.

 

There's a contact form for general enquiries asking for name, email, and their message, with a note above asking people to please include the books title or ASIN. It hasn't helped.

There's also an "Update this book" link at the bottom of each book's page with a full update form for the book and its details. It's been used twice.

Although we have had another one this morning who gave us all the details, which was nice.

 

That makes a depressing amount of sense.