Robert W. Jernigan, an Area Vice-President for the Postal Service, worked sixteen-hour days, coerced and manipulated superiors and subordinates, lied, cheated, and did whatever he believed necessary to make it to the top. Now just days away from claiming his reward a letter arrives threatening to derail his promotion to the most coveted position of Postmaster General of the United States. Unknown to Jernigan another letter is sent to Rachel Lockhart, a reporter for the Arizona Journal, promising her a big story in her hometown of Silverton, Arizona. The next day a clerk from the Silverton Post Office, one of the offices under Jernigan’s charge, disappears, and so it begins.
At first Rachel doesn’t see much of a story until she meets Jack Powell, a supervisor at the Silverton Post Office, and they are drawn to the mystery, and to each other, as a second person disappears. The next day everything escalates when a third person goes missing, the FBI gets involved, and Jack is suspended by Jernigan for helping Rachel. Jack and Rachel decide to team up and use his postal contacts and her investigative skills to solve the disappearances. From Silverton they make stops in three states before being led to a ranch outside of a small town in the middle of nowhere, where they uncover the shocking truth about the missing employees of the Silverton Post Office.